Help Document
Post Tagging

    POST TAGGING

    Post Tags are keywords that can be given to Posts. Administrators can attach tags to group and categorize Posts. Tags are important to increase the searchability of a Post. Users can view all the posts within the article type grouped by relevant tags. “Popular Tags” also displays posts by the most commonly used tags.

    Requirements

    To create and edit Post Tags, users must have the following permissions:

    • Administrator System Role

    TO ENABLE POST TAGS:

    1. In the Setup Home page, click Create > Articles.
    2. Click on the Article Type you want to enable Post Tagging.
    3. Select the Settings Tab.
    4. In the Visual Settings pane, check Enable Post Tags.
    5. Click Save.

     

    TO ENABLE POPULAR TAGS:

    1. In the Setup Home page, click Create > Articles.
    2. Click on the Article Type you want to enable Popular Tags.
    3. Select the Layout Tab.
    4. On the right sidebar, check Show Popular Tags.
    5. Click Save Changes.

     

    TO CREATE A NEW TAG:

    1. In the Setup Home page, click Create > Articles.
    2. Click the Article Type you want to add a new tag.
    3. Select the Tags Tab and then click New Tag.
    4. Enter the name of the Tag you want to add and click Save.

     

    TO MANAGE POST TAGS:

    1. In the Setup Home page, click Create > Articles.
    2. Click the Article Type you want to manage.
    3. Select the Tags Tab.
    4. In the Tags tab, you can view and edit all the tags within the article type. The Use Count Column indicates how many times a tag is used within an article type.
      Click the arrow under the Actions column beside the tag to edit or delete.
      *Note: Changing the tag name which will update all the posts under the previous tag name.
    *Note: At the time a contributor or publisher is writing a post, they can attach tags defined to the Post.

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