Knowledge

Learn how to configure your Magentrix Social Profile, including personal info, alias, and title. This guide shows how to upload and crop profile/cover photos and explains the difference between Public and Private privacy settings. Includes troubleshooting for common issues like image sizing....

Learn how to troubleshoot and fix inconsistent custom font display in Magentrix Theme Builder. This guide covers diagnosing @import errors and correcting CSS font-family declarations to ensure your brand fonts appear correctly across all portal pages. Includes steps to verify, apply, and publish....

This article explains how Magentrix handles file uploads to Salesforce, including the upload process, storage and metadata synchronization, and the Salesforce triggers involved....

To better manage portal users' access to Magentrix, we've introduced the Magentrix Portal User Options for HubSpot. This feature allows internal HubSpot users to manage portal users through their HubSpot contact without logging into Magentrix as an administrator, reducing steps and improving response time for timely user provisioning and management....

Learn to change a Magentrix portal user's role directly from their HubSpot contact record. This guide covers using the Portal User Options card to instantly update permissions, with detailed steps, troubleshooting for common errors, and best practices for secure administration....