Help Document
Post Categories

    POST CATEGORIES

    Administrators can use Post Categories to group and categorize similar Posts. A post can only have a single category at a time. Posts can be grouped within an article type which can be browsed by users from the sidebar for easy navigation. Post Categories allows browsing posts by category and allows users to see related posts by topic.

    Requirements

    To create and edit Post Categories, users must have the following user permissions:

    • Administrator System Role

    TO MANAGE POST CATEGORIES:

    1. In the Setup Home page, click Create > Articles.
    2. Click the Article Type you want to edit.
    3. Click on the Categories Tab.
    4. If you would like to create a new category, click New Category. Enter a unique Category Name and then click Save.
      If you would like to Edit or Delete an existing category, click the arrow under the Actions column to edit or delete the category.
      *Note: Changing a category's name will automatically update all posts under the previous category name.
    5. Use Count Column: Admin can view how many times a category has been used within an article type.

     

    TO DISPLAY POST CATEGORIES:

    1. In the Setup Home page, click Create > Articles.
    2. Select the Layouts Tab.
    3. On the right sidebar, check the Show Categories box.
    4. Click Save Changes.

    Return to Articles Checklist

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