Knowledge

Securely share individual files from restricted folders. This guide shows admins how to create a direct link that bypasses folder permissions. Learn the steps to restrict a folder, generate a shareable file link, and understand the security implications for controlled content sharing....

How to create Email Templates on the Document Library...

When viewing an Article or Article Type, you have the option of subscribing to it, which will send you email notifications when there are updates. Question: What the difference is between the 'New Posts' and 'New Posts and Comments' options? Answer: When ‘New Posts’ is selected, the user will receive a notification when a new Article post is...

When working with Document folders, it often happens that a user will delete a folder by mistake and then create a new one with the same name. If the recreation is done without first deleting the original folder from the Recycle Bin, the following error is seen: “A Folder with the same already exists.”...

The Documents Library can be sorted by the file Title and Last Modified Date. To sort your files by Title, click on the Title heading located at the top of the file list. Click on this heading again to toggle between ascending and descending order. To sort your files by Last Modified Date, click...