Knowledge

    Enable the 'Query All Files' permission to allow your 'View All Data' users to bypass restrictions on querying files....
    The Magentrix package for Salesforce installs new components and attributes. For some features to be enabled, you will need to manually make changes in your Salesforce instance....
    A synchronization filter is used to limit the amount of records that are imported into Magentrix depending on the criteria....
    In order to better manage the access of your portal users to Magentrix. We have introduced the Magentrix Portal User Options for Salesforce to enable your internal Salesforce users. With this feature, you can manage your portal users through their Salesforce contact without having to log in to Magentrix as an administrator....
    A community user’s Magentrix LMS course progress can be tracked through their contact record’s page layout in your Salesforce environment. You can also view their certification status, start dates, completion dates, and compliance expiration dates....
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