Table of Contents


Creating and Managing Change Security Role Tasks for Automations

 

Administrators can add Change Security Role tasks to automation triggers on the User Journey entity. This automation task changes a user's security role to a predefined security role. 

One example of using this automation is to change a partner user's security role to a qualified partner security role after they have completed an onboarding user journey.

Requirements

To create, add, and manage change security role tasks for automations, users must be assigned a security role with the following permissions:

  • Administrator System Role

To create and manage activity tasks for automations:

  1. In the Setup Home page, click Create > Automations.
  2. Click the user journey automation for which you want to add or edit a change security role task.
  3. In the Automation Tasks section:
    • If you want to create a new task, click New, then select Change Security Role, and then click Next.
    • If you want to edit an existing task, click on it.
  4. Complete the provided fields:
    • Name: Enter a name for the Task.
    • Sequence: Enter a number to order in which the Task is performed during the Automation.
    • Description: Enter an optional description of the Task.
  5. Configure the following Change Security Role Task information:
    • Security Role: Select the security role the user will be assigned to when the task is executed.
      Note*: Users can only be switched to security roles of the same type.
  6. Click Save.

 

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