Table of Contents


Using the Training Dashboard

The Training Dashboard provides administrators with a consolidated overview of learning activity within the portal. This central command center enables training managers to monitor participation, track progress, approve course requests, review pending assessments, and quickly access essential LMS management tools such as course creation, user assignments, and reporting.

The Dashboard serves as the primary interface for day-to-day training administration, combining interactive analytics, administrative workflows, and activity monitoring in a single, efficient workspace that supports proactive training program management and learner engagement.

Requirements

To access the Training Dashboard, users must be assigned a security role with one of the following permissions:

Administrator System Role

Access Level: Training Manager

Accessing the Training Dashboard

1. Navigate to the Training module from your portal navigation menu

2. The Dashboard tab opens by default, displaying the main Dashboard view with analytics and widgets

3. Access the Activities sub-tab to view detailed chronological activity logs

Dashboard Overview

The Training Dashboard consists of two sub-tabs that provide complementary views of training activity:

Dashboard Tab: Displays interactive charts, summary widgets, quick links, and recent activity feed for at-a-glance program monitoring and common administrative actions

Activities Tab: Provides detailed chronological logs of all training-related actions for comprehensive activity tracking and audit support

Global Navigation Elements

Primary Navigation Bar

The top navigation bar remains consistent across all Training module pages and includes:

Logo and Page Title: Training Home identifier for module context

Primary Navigation Tabs: Dashboard, Courses, Learning Paths, Users, Reports, Settings for quick module area access

Help on this page: Opens context-specific help documentation for current page features and workflows

Learner View: Switches to learner interface for course preview, user experience testing, and navigation validation

Activity Report Chart

The Activity Report section displays an interactive visualization summarizing course-related activity with three filter options for focused analysis:

Completed Filter

Displays the number of courses completed within the last 30 days

Default view when opening the Dashboard

Provides insight into recent learner achievements and training program momentum

Helps identify completion trends and program effectiveness patterns

Assigned Filter

Displays the total number of active course assignments across all learners

Shows current training obligations and program scale

Enables capacity planning and resource allocation decisions

Identifies overall training load across the organization

New Requests Filter

Displays courses recently requested by learners awaiting administrator approval

Highlights pending workflow actions requiring administrative review

Supports responsive request management and learner autonomy

Indicates learner interest patterns and training demand trends

Using the Activity Report

Click filter buttons to switch between data views and analyze different activity metrics

Review chart visualization to identify trends, spikes, or unusual patterns in training activity

Use insights to inform administrative decisions about course assignments, content updates, and program adjustments

Monitor completion trends to evaluate training program effectiveness and identify high-performing courses

Top 5 Courses Widget

The Top 5 Courses widget displays the most active or frequently completed courses, providing visibility into popular training content and learner engagement patterns.

Widget Filters

Completed: Shows courses with the highest completion counts, identifying successful training programs and valuable content

In Progress: Displays courses with the most active learners currently enrolled, highlighting current training priorities and engagement

Information Displayed

Course names with direct links to course management pages

Completion or enrollment counts depending on selected filter

Visual ranking indicating relative popularity or activity levels

Using Top 5 Courses Data

Identify high-performing courses for replication or enhancement

Recognize popular content that aligns with learner needs and organizational priorities

Monitor in-progress enrollments to ensure adequate support resources for active courses

Use completion data to validate training program effectiveness and content quality

Share success metrics with stakeholders to demonstrate training program value

Marking Required Widget

The Marking Required widget lists pending quizzes and assessments requiring administrator review and manual marking, enabling efficient assessment workflow management.

Widget Content

Displays quizzes containing free text or file upload questions awaiting instructor marking

Shows quiz names with direct links to marking interfaces

Lists learner names for each pending quiz submission

Indicates submission timing for prioritizing marking workflows

Default State

When no quizzes require marking, displays message: "No quizzes are waiting to be marked."

Marking Workflow

Click quiz name or learner name to access marking interface

Review learner responses to free text questions or file upload submissions

Enter marks for each question based on assessment rubrics and learning objectives

Provide instructor comments to support learner development and clarify assessment decisions

Request file reuploads when submissions contain errors or do not meet requirements

Save marked results to complete assessment workflow and update learner progress

Best Practices

Review pending quizzes regularly to maintain timely feedback and learner momentum

Prioritize marking based on due dates, compliance requirements, or learner needs

Provide detailed instructor comments that support learning rather than simply indicating scores

Maintain consistent marking standards across similar assessments and multiple learners

New Requests Widget

The New Requests widget displays pending learner course requests awaiting administrator approval or rejection, supporting responsive request management workflows.

Widget Content

Shows course names requested by learners

Lists learner names for each pending request

Provides direct links to request approval interfaces

Indicates request submission timing for workflow prioritization

Default State

When no course requests are pending, displays message: "No courses have been requested."

Request Management Workflow

Click request entry to access detailed request information and approval interface

Review learner qualifications, training history, and request justification

Approve requests to assign learners to courses and send automatic enrollment notifications

Reject requests when learners do not meet prerequisites, when courses are at capacity, or when requests do not align with organizational training policies

Communicate rejection reasons to learners to support future training planning

Best Practices

Process requests promptly to maintain learner engagement and training program momentum

Establish clear approval criteria to ensure consistent decision-making across administrators

Communicate approval decisions and next steps to learners for transparent workflows

Monitor request patterns to identify training demand trends and content gaps

Consider enabling self-registration for frequently requested courses to reduce administrative overhead

Quick Links Section

Quick Links provide one-click access to common administrative actions, streamlining frequent LMS tasks directly from the Dashboard.

Available Quick Links

Create Course: Opens course creation interface for new training content development

Assign Users: Opens user assignment interface for enrolling learners in courses or learning paths

View Reports: Navigates to Reports tab for comprehensive training analytics and detailed reporting

Learner View: Switches to learner interface for course preview and user experience validation

Using Quick Links Effectively

Use Create Course for rapid course development when training needs arise

Access Assign Users for efficient bulk enrollments or targeted user assignments

Navigate to View Reports for data-driven decision-making and stakeholder communication

Switch to Learner View regularly to validate course presentation and navigation before broad deployment

Leverage Quick Links to reduce navigation time and improve administrative workflow efficiency

Recent Activity Feed

The Recent Activity Feed displays a chronological log of training-related actions performed by users and administrators, providing real-time visibility into system activity and supporting proactive training program management.

Activity Types Tracked

Course Completions: Learner achievements and training program progress milestones

Certificate Downloads: Credential access indicating professional development recognition

Course Updates: Content modifications, quiz creation, and lesson additions by administrators

Quiz Creation: New assessment development supporting course content expansion

Assignment Notifications: User enrollment confirmations and course access grants

Administrative Actions: Course creation, user management, and configuration changes

Activity Entry Information

User Name: Linked to user profile for detailed learner or administrator information

Course Title: Linked to course management page for immediate content access

Action Type: Category tag (Certificate, Course, Update, Email, Create) for activity classification

Timestamp: Relative time indicator (e.g., "3 days ago", "16 days ago") showing when action occurred

Example Activity Entries

"Drake Gram downloaded a certificate for 'Cyber Security Fundamentals' three days ago"

"Frank Orlando updated the course 'Cyber Security Fundamentals' four days ago"

"Amman Khan completed 'Cyber Security Fundamentals' sixteen days ago"

Using the Activity Feed

Monitor recent completions to recognize learner achievements and identify high-performing individuals

Track content updates to maintain awareness of course modifications and quality improvements

Review certificate downloads to verify credential distribution and professional development progress

Identify patterns in learner activity to inform program adjustments and content updates

Use activity logs for troubleshooting when learners report issues or discrepancies

Support audit requirements with detailed action tracking and timestamp documentation

Activity Feed Behavior

Displays most recent activities at the top with reverse chronological ordering

Updates automatically to reflect new training-related actions

Shows only activities for courses and users accessible to logged-in administrator based on permissions

Links within entries enable quick navigation to related courses, users, or management interfaces

Dashboard Tab Versus Activities Tab

Dashboard Tab

Provides summary analytics through Activity Report chart with filtering options

Displays actionable widgets (Top 5 Courses, Marking Required, New Requests) for immediate administrative attention

Offers Quick Links for common administrative tasks and workflow shortcuts

Shows Recent Activity Feed with latest training-related actions

Optimized for at-a-glance monitoring and quick administrative responses

Activities Tab

Displays comprehensive chronological activity feed with detailed action logs

Provides expanded view of all training events without widget distractions

Enables focused activity review for troubleshooting, audit support, or detailed analysis

Supports longer historical review with Show More functionality for accessing older records

Optimized for detailed activity investigation and comprehensive action tracking

Best Practices and Recommendations

Regular Dashboard Review

Check Dashboard daily or multiple times per day during high-activity periods to maintain awareness of training program status

Monitor Activity Report chart trends to identify unusual patterns requiring investigation or program adjustments

Review pending items in Marking Required and New Requests widgets to maintain responsive workflows

Recognize completion achievements in Recent Activity Feed to support learner motivation and program momentum

Proactive Management

Use Top 5 Courses data to identify content replication opportunities and successful training approaches

Address marking requirements promptly to maintain timely learner feedback and assessment completion

Process course requests quickly to support learner autonomy and training program responsiveness

Investigate unusual activity patterns or completion drops to identify and resolve program issues

Workflow Efficiency

Leverage Quick Links for frequent administrative tasks to reduce navigation time

Bookmark Dashboard for immediate access when logging into portal

Use Activity Report filters strategically to focus on most relevant metrics for current priorities

Combine Dashboard overview with detailed Reports tab analysis for comprehensive program evaluation

Communication and Stakeholder Engagement

Share Activity Report trends with stakeholders to demonstrate training program value and learner engagement

Use Top 5 Courses data to highlight successful content and justify resource allocation

Reference completion counts and activity levels when planning future training initiatives

Communicate marking turnaround times and request processing efficiency to set learner expectations

Troubleshooting Tips

Missing Expected Data

Verify you have appropriate Training Manager permissions to view all courses and user activity

Confirm course sharing settings allow your access to courses owned by other administrators

Check that learners have started or completed courses before expecting activity to appear

Review date ranges for Activity Report filters to ensure you're viewing relevant time periods

Pending Items Not Displaying

Ensure quizzes contain free text or file upload questions requiring manual marking

Verify course requests have been submitted and not already processed by other administrators

Confirm your security role permissions include access to manage course assignments and marking

Refresh Dashboard page to update widget displays with latest pending items

Activity Feed Not Updating

Refresh browser page to load latest activity entries

Verify training-related actions are occurring in courses you have permission to view

Check that Recent Activity Feed is displaying entries for appropriate time periods

Confirm system permissions allow activity logging and display for your security role


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