Table of Contents


Creating and Managing Activity Tasks for Automations

 

Administrators can add Activity Tasks to Automation triggers. This automation task creates an activity task for which you can assign a user to complete.

Requirements

To create, add, and manage activity tasks for automations, users must be assigned a security role with the following permissions:

  • Administrator System Role

To create and manage activity tasks for automations:

  1. In the Setup Home page, click Create > Automations.
  2. Click the automation for which you want to add or edit an Activity Task.
  3. In the Automation Tasks section:
    • If you want to create a new task, click New, then select New Activity Task, and then click Next.
    • If you want to edit an existing task, click on it.
  4. Complete the provided fields:
    • Name: Enter a name for the Task.
    • Sequence: Enter a number to order in which the Task is performed during the Automation.
    • Description: Enter an optional description of the Task.
  5. Configure the following Activity Task information:
    • Assigned To: Select the user that will be assigned the activity task.
    • Subject: Enter or select the activity task subject.
    • Due Date: Configure the due date of the activity task.
    • Status: Select the status of the activity task when it is assigned.
    • Priority: Select the priority of the activity task.
    • Comments: Enter an optional comment.
  6. Click Save.

 

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