Standard Scheduled Jobs
Every Magentrix portal ships with a small set of Scheduled Jobs that handle system maintenance and background communication. This page describes each one, what it does, and how administrators should tune it. All are visible at Setup > Manage > Scheduled Jobs.
System Jobs
Interval: 1,440 minutes (daily).
The System Jobs entry is the portal's daily maintenance sweep. In one run it performs several distinct housekeeping steps:
- Event Log cleanup. Deletes Event Log rows older than 30 days.
- Email Log cleanup. Deletes Email Log rows older than 90 days, in batches of 5,000, capped at two minutes of runtime per pass to avoid long transactions.
- Recycle Bin cleanup. Permanently deletes records that have been in the Recycle Bin for more than 30 days.
- User Group recalculation. Refreshes the member list of every Automatic User Group.
- Login history / secondary-auth cleanup. Trims old login-history entries.
- External user-info sync. If your portal is configured for external user or organization info sync, this step runs it.
The 30-day / 90-day cleanup thresholds are fixed and cannot be changed from Setup. Change the Interval only if you have a specific reason to run more or less often than daily.
System Quick Tasks
Interval: 10 minutes.
Short-cycle maintenance tasks that need a faster cadence than the daily System Jobs sweep. Includes short housekeeping steps and lightweight system updates. Leave enabled at the default interval unless directed otherwise by support.
Digest Email Notifications
Interval: 200 minutes.
Assembles and sends the digest emails users receive based on their notification preferences (article comments, blog activity, and other subscribed content). Runs approximately every three-and-a-quarter hours by default.
Increase the interval if your users find the digests too frequent; decrease it if they need to receive digests more quickly after activity.
Mingle Email Notifications
Interval: 5 minutes.
Delivers the near-real-time email notifications tied to Mingle activity feed events — mentions, replies, and other feed interactions. The tight interval is intentional so users receive Mingle emails while the interaction is still fresh.
Auto-Created Jobs
Beyond the four shipped jobs above, additional standard jobs are created automatically when related features are first used. Administrators do not need to create these manually; they appear on the Scheduled Jobs list once triggered.
| Feature | Job Created | Default Interval |
|---|
| Scheduled Reports | One job per active frequency (Daily, Weekly, Monthly, Quarterly). | 30 minutes |
| Salesforce integration | Delta-sync jobs for imported Salesforce objects. | Configured on the integration |
| Microsoft Dynamics integration | Sync jobs for imported Dynamics entities. | Configured on the integration |
| HubSpot / MailChimp integration | Sync jobs for the connected lists/objects. | Configured on the integration |
| AI Assistant | Indexing jobs for the selected knowledge sources. | Configured on the AI Tools page |
| Rewards / Redemption | Redemption-setting reconciliation, transaction-tax updates. | Program-configured |
| User Journeys | In-progress journey reconciliation. | Program-configured |
| User Group recalculation on demand | One-time recalculation job (deletes itself when complete). | Auto-deletes after one run |
Editing Standard Jobs
Administrators can adjust the following on any standard job:
- Enabled — toggle to pause a shipped job without deleting it.
- Interval — change how often the job runs (in minutes).
- Starts On and Ends On — shift the schedule window.
- Auto Adjust Duration — let the platform tune frequency based on volume.
- Description — annotate for your team's reference.
The Is Standard field is not editable by administrators; only Host users can change it. Standard jobs cannot be recreated by an admin after deletion — if you delete one, contact Magentrix support to have it restored.
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